Privacy Policy

Last updated: August 24, 2026

AlbaniaSIM is a destination eSIM store operated as a “doing business as” (DBA) of VIA eSIM. Throughout this Privacy Policy, “AlbaniaSIM,” “VIA eSIM,” “we,” “us,” and “our” refer to the same operating company. This Privacy Policy explains how we collect, use, share, and protect information when you visit albaniasim.com (the “Site”) or purchase an AlbaniaSIM eSIM plan.

1. Information We Collect

We collect information you provide directly to us, information collected automatically when you use the Site, and information related to processing your order.

• Contact information: your name, email address, and phone number when you contact support or sign up for updates.
• Order and payment information: billing details and payment information provided at checkout. Payment processing for AlbaniaSIM purchases is handled by VIA eSIM and its payment processors; we do not store full payment card numbers on our own servers.
• Device information: details needed to activate your eSIM, such as your device’s EID (eSIM identifier) and compatibility information.
• Usage data: IP address, browser type, pages viewed, and general location (such as country or city) collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your eSIM orders, including activation and delivery of QR codes or activation links.
• Provide customer support and respond to your questions.
• Send order confirmations, activation instructions, and service updates.
• Improve the Site, our plans, and our network partnerships.
• Detect and prevent fraud, abuse, and security incidents.
• Comply with legal obligations.

3. Payment Processing

All payments for AlbaniaSIM plans are processed and managed by VIA eSIM through secure third-party payment processors. We do not store your full payment card details. Please refer to your payment provider’s own privacy practices for details on how they handle payment information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to keep the Site running smoothly, remember your preferences, and understand how visitors use the Site. You can control cookies through your browser settings, though disabling cookies may affect how the Site functions.

5. How We Share Information

We do not sell your personal information. We may share information with:

• VIA eSIM and its network partners, to activate and deliver your eSIM plan.
• Mobile network operators, as needed to provision your eSIM and provide data service.
• Service providers, such as payment processors, email delivery services, and analytics providers, who help us operate the Site.
• Legal authorities, where required to comply with the law or protect our rights.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to satisfy legal, accounting, or reporting requirements.

7. Your Rights

Depending on where you live, you may have rights to access, correct, delete, or port your personal information, or to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.

8. Children’s Privacy

AlbaniaSIM is not directed to children under 16, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at support@albaniasim.com. Because AlbaniaSIM operates as a DBA of VIA eSIM, requests related to payments or account data may also be directed to VIA eSIM support.