Butrint 8th c. BC Berat 13th c. Gjirokastër 1336 Krujë 1443 Apollonia 588 BC Blue Eye Sarandë
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Everything you need
before you fly

Install, activate, top up and troubleshoot. If the answer is not here, support answers around the clock in English and Albanian.

24/7 supportInstall in under five minutesKeep your home numberTop up in the appFaleminderit! 24/7 supportInstall in under five minutesKeep your home numberTop up in the appFaleminderit!
How it works

Three steps,
under five minutes

01

Choose a plan

Sized for your trip length. Nothing counts down until you activate.

02

Scan the QR code

Sent to your app and email the moment you pay.

03

Arrive and connect

Data switches on automatically when you land or cross the border.

Compatible devices

Will my phone
work with an eSIM?

Most phones sold in the last few years support eSIM. Check Settings for an “Add eSIM” or “Add cellular plan” option — if it is there, you are ready.

iOS

iPhone XR and newer

Settings › Cellular › Add eSIM.

Android

Pixel 3 and newer

Settings › Network & internet › SIMs › Add eSIM.

Samsung

Galaxy S20 and newer

Includes Z Flip and Z Fold. Settings › Connections › SIM manager.

Other

Tablets & laptops

Cellular iPads and many Windows laptops accept the same profile.

Still not sure? Check now
FAQ

Frequently asked questions

Will my phone work with an eSIM?+
Most phones sold in the last few years support eSIM. Check your device settings for eSIM support before you buy.
Can I keep my home number active too?+
Yes. Your eSIM runs alongside your existing SIM. Your home number stays active for calls and texts.
When does my plan start counting down?+
The clock starts the moment the eSIM connects to a network in Albania, not when you buy it. Install it at home and it waits for you.
Does it work at Tirana airport and the land borders?+
Yes. Tirana “Nënë Tereza”, Kukës and Vlorë airports are covered, as are the Kakavijë, Qafë Botë, Morinë, Han i Hotit and Qafë Thanë crossings.
Does it work in the Albanian Alps?+
Theth, Valbona and the Koman ferry all have coverage in the valleys. The high pass between Theth and Valbona is thin — download an offline map before you set out.
Can I share my connection with a laptop?+
Hotspot and tethering are included on every plan at no extra cost.
Does the eSIM work in Kosovo, Montenegro or Greece?+
This plan is for Albania. If your trip crosses borders, ask support about a regional Balkans plan before you buy.
What if I run out of data mid-trip?+
Top up directly from the app in a few taps, without losing your number or your remaining balance.
A little Albanian

Three phrases
worth knowing

Mirë se viniWelcome
FaleminderitThank you
Sa kushton?How much is it?
Chat with supportBrowse plans

Download the app

Scan the QR code with your phone camera to install AlbaniaSIM and set your plan up before you travel.

Scan to install the AlbaniaSIM app

Ready when you arrive

No roaming, no delays, just effortless internet from the moment you land.